Discreet Properties, Experiences & Data Management.
At The Verbier Collection, we value your privacy and we are committed to protecting your personal data. The purpose of this Policy is to provide you with information about how and why The Verbier Collection collects and processes your personal data when you visit this website (regardless of where you visit it from) and/or when you sign up to our newsletters, subscribe to any of our publications, inquire about our services, take part in a survey or otherwise interact with us through this website.
Please note that this website is not intended for children, and The Verbier Collection does not knowingly collect data relating to children. If you are younger than 16, you may not register with or use this website. If you think that we may have unintentionally collected data relating to a child, please write to us at
Connect Group SA Platforms collects some Personal Data from its Users.
Owner and Data Controller
Connect Group SA – Route des Creux 70 – 1936 Verbier - Switzerland
Owner contact email:
Latest update: May 04, 2018
TYPES OF DATA COLLECTED
Among the types of Personal Data that Connect Group SA collects, by itself or through third parties, there are: email address, Cookies, Usage Data, first name, last name and Email.
The Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using the platforms of Connect Group SA.
All Data requested by Connect Group SA is mandatory and failure to provide this Data may make it impossible for Connect Group SA to provide its services. In cases where Connect Group SA specifically states that some Data is not mandatory, Users are free not to communicate this Data without any consequences on the availability or the functioning of the service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact Connect Group SA at
Users are responsible for any third-party Personal Data obtained, published or shared through Connect Group SA and confirm that they have the third party's consent to provide the Data to the Owner.
MODE AND PLACE OF PROCESSING THE DATA
Methods of processing
The Data Controller processes the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Data Controller at any time.
The Data is processed at the Data Controller's operating offices and in any other places where the parties involved with the processing are located. For further information, please contact the Data Controller.
The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document, and the User can always request that the Data Controller suspend or remove the data.
THE USE OF THE COLLECTED DATA
The Data concerning the User is collected to allow the Owner to provide its services, as well as for the following purposes: Contacting the User, Interaction with external social networks and platforms, Registration and authentication, Access to third party services' accounts, Handling payments, Infrastructure monitoring, Interaction with live chat platforms, Remarketing and behavioral targeting, Managing contacts and sending messages, Analytics, Displaying content from external platforms, Commercial affiliation, Interaction with support and feedback platforms, User database management, Managing support and contact requests and Hosting and backend infrastructure.
The Personal Data used for each purpose is outlined in the specific sections of this document.
DETAILED INFORMATION ON THE PROCESSING
OF PERSONAL DATA
The Data concerning the User is collected to allow the Owner to provide its services, as well as for the following purposes: Contacting the User, Interaction with external social networks and platforms, Registration and authentication, Access to third party services' accounts, Handling payments, Infrastructure monitoring, Interaction with live chat platforms, Remarketing and behavioural targeting, Managing contacts and sending messages, Analytics, Displaying content from external platforms, Commercial affiliation, Interaction with support and feedback platforms, User database management, Managing support and contact requests and Hosting and backend infrastructure.
The Personal Data used for each purpose is outlined in the specific sections of this document.
Activity regarding the saving of preferences, optimization, and statistics
Notice to European Users: this privacy statement has been prepared in fulfillment of the obligations under Art. 10 of EC Directive n. 95/46/EC, and under the provisions of Directive 2002/58/EC, as revised by Directive 2009/136/EC, on the subject of Cookies.
Google AdWords conversion tracking, Google Analytics with anonymized IP, Display Advertising extension for Google Analytics Personal Data: Cookies and Usage Data
Google Analytics with anonymized IP (Google Inc.)
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of Connect Group SA platforms, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network. This integration of Google Analytics anonymizes your IP address. It works by shortening Users' IP addresses within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the complete IP address be sent to a Google server and shortened within the US.
Display Advertising extension for Google Analytics (Google Inc.)
Google Analytics on Connect Group SA Platforms might use Google's Interest-based advertising, 3rd-party audience data and information from the DoubleClick Cookie to extend analytics with demographics, interests and ads interaction data.
User ID extension for Google Analytics (Google Inc.)
Google Analytics on Connect Group SA Platforms makes use of a feature called User ID. This setup allows for a more accurate tracking of Users by associating that User with the same ID over various sessions and devices. It is set up in a way that doesn’t allow Google to personally identify an individual or permanently identify a particular device.
The User ID extension might make it possible to connect Data from Google Analytics with other Data about the User collected by Connect Group SA.
This type of services makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User. These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.
This type of services allows Connect Group SA to manage support and contact requests received via email or by other means, such as the contact form.
The Personal Data processed depend on the information provided by the User in the messages and the means used for communication (e.g. email address).
Contact Forms, Wix Shoutout, MailChimp & HubSpot
Personal Data: email address, name
This type of services allows Users to interact with third party live chat platforms directly from the pages of Connect Group SA, for contacting and being contacted by this Connect Group SA support service. If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service. Moreover, live chat conversations may be logged.
This type of service allows Connect Group SA and its partners to inform, optimize and serve advertising based on past use of Connect Group SA Platforms by the User. This activity is performed by tracking Usage Data and by using Cookies, information that is transferred to the partners that manage the remarketing and behavioral targeting activity.
AdWords Remarketing (Google Inc.)
AdWords Remarketing is a remarketing and behavioral targeting service provided by Google Inc. that connects the activity of Connect Group SA platforms with the Adwords advertising network and the Doubleclick Cookie.
Remarketing through Google Analytics for Display Advertising (Google Inc.)
Google Analytics for Display Advertising is a remarketing and behavioral targeting service provided by Google Inc. that connects the tracking activity performed by Google Analytics and its Cookies with the Adwords advertising network and the Doubleclick Cookie.
This type of service has the purpose of hosting data and files that enable Connect Group SA to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of Connect Group SA. Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.
Wix.com Inc is a hosting service provided by Wix.com Inc.
Payment processing services enable Connect Group SA to process payments by credit card, bank transfer or other means. To ensure greater security, Connect Group SA shares only the information necessary to execute the transaction with the financial intermediaries handling the transaction. Some of these services may also enable the sending of timed messages to the User, such as emails containing invoices or notifications concerning the payment.
We don't sell or rent Users' Data to any third parties for any purpose. The only uses of Data are those highlighted in this policy. Users are the only owner of their Data and can request modification or deletion at any time.
Additional information about Data collection and processing
Legal action: The User's Personal Data may be used for legal purposes by the Data Controller, in Court or in the stages leading to possible legal action arising from improper use of Connect Group SA Platforms or the related services.
The User declares to be aware that the Data Controller may be required to reveal personal data upon request of public authorities.
Additional information about User's Personal Data
System logs and maintenance
For operation and maintenance purposes, Connect Group SA and any third-party services may collect files that record interaction with Connect Group SA Platforms (System logs) or use for this purpose other Personal Data (such as IP Address).
Information not contained in this policy
More details concerning the collection or processing of Personal Data may be requested from the Data Controller at any time. Please see the contact information at the beginning of this document.
The rights of Users
Users have the right, at any time, to know whether their Personal Data has been stored and can consult the Data Controller to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to the Data Controller at the contact information set out above.
Connect Group SA Platforms does not support “Do Not Track” requests. To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.
Your legal rights
Under certain circumstances, and depending on your location you have rights under applicable data protection laws in relation to your personal data. The following descriptions provide you with more information about these rights if you are a European Union citizen which Connect Group SA will respect regardless of where you visit this website from.
Request access to your personal data
This right enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing such personal data. In order to comply with your request, we may ask you to verify your identity.
Request correction of your personal data
This right enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data that you provide to us.
Request erasure of your personal data
This right enables you to ask us to delete or remove personal data where there is no good reason for us to continue processing it or where applicable law requires erasure. Please note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to the processing of your personal data
If there is something about your particular circumstance that makes you want to object to processing on this ground as you feel it adversely affects your fundamental rights and freedoms please contact us. In some instances, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Request restriction of processing your personal data
This right enables you to ask us to suspend the processing of your personal data in the following scenarios:
- if you want us to establish the data’s accuracy;
- where our use of the data is unlawful but you do not want us to erase it;
- where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Request transfer of your personal data
We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Right to withdraw consent
You have the right to withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.